Returns & Exchanges
At Saira Shakira, we strive to ensure your complete satisfaction with every purchase through our commitment to quality craftsmanship and luxury design. If you are not entirely satisfied with your order, we offer a seamless return and exchange process within 14 days of delivery for eligible items.
Initiate Your Request
Contact our customer service team via email or WhatsApp with your order number and reason for return to receive an authorization code.
Secure Packaging
Place the items in their original packaging, ensuring all tags are attached and the garment remains in its original, unworn condition.
Dispatch the Parcel
Ship the package back to our designated warehouse using a trackable courier service and share the tracking details with our support team.
Quality Check & Refund
Once our quality assurance team inspects and approves the returned item, your refund or exchange will be processed within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing